Shipments and returns
Your shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Canada Post.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Large glass products will not qualify for shipping due to fragility.
Local Pick Up
Please contact us (or we will contact you) to arrange for a pickup time if you have chosen this method for delivery.
Returns
All purchases are final sale. Purchases will not be refunded and cannot be returned. If a product is defective upon arrival, please contact us to discuss potential replacement.